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Privacy Policy

Last updated: December 5, 2024

RaceBox Motorsport LLC operates the www.racebox.pro website and the RaceBox mobile applications which provide the RaceBox products and RaceBox services.

This page is used to provide information regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the RaceBox website, the RaceBox mobile applications, the RaceBox Cloud or other RaceBox products.

Personal Information does not include aggregated, non-personally identifying information that does not identify a User or cannot otherwise be reasonably linked or connected with them. We may use such aggregated, non-personally identifying information for research purposes and to operate, analyze, improve, and optimize our Website, mobile applications and Services.

If you choose to use our Website, mobile applications or Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

What information we collect

  • Registration Information

    We require some basic information at the time of account creation, including valid email address.

  • Payment Information

    If you purchase RaceBox products we collect your full name, email address, shipping address and phone number. Please note we do not store or process your credit card or PayPal credentials, but our third-party payment processor does.

  • Profile Information

    You may choose to provide additional Personal Information for your account profile, such as your full name, photograph, vehicle you own, and others. This information may include Personal Information. Please note your profile information may be visible to other users of RaceBox services.

  • Racing Data

    RaceBox mobile application will upload and store data on our servers. This information may include Personal Information. Please note that depending on your Account Settings and Sharing options, this information may be visible to other users of RaceBox services.

  • Videos and video thumbnails

    RaceBox mobile application will upload and store video and image data on our servers. This information may include Personal Information. Please note that depending on your Account Settings and Sharing options, this information may be visible to other users of RaceBox services.

  • Log Data

    Whenever you visit our website or use our Service, we collect information that your browser or smartphone sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This data is retained for up to three (3) months.

  • Cookies

    For detailed information about our use of cookies on this website read our Cookie Policy

What information we do not collect

We do not intentionally collect "Sensitive Personal Information".

If you are a child under age of 13 you may not have an Account for RaceBox services. We do not knowingly collect information from or direct any of our content to children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

How we use the information we collect

  • We use your Registration Information to create your account and to provide our Service.
  • We use your Payment Information to provide paid services and deliver products upon your request.
  • We use your Profile Information to share your profile with other users of RaceBox services if you ask us to.
  • We use your email address to communicate with you only if you explicitly allow us to and only for the reasons you have allowed us to.
  • We use your Racing Data to fill your profile and share it with other users of RaceBox services or publicly if you ask us to.
  • We use your uploaded video and image content to share it with other users of RaceBox services or publicly if you ask us to.
  • We use Log Data, anonymous Racing Data, and anonymous usage information to better understand how users use RaceBox products and improve our services.
  • We may use all collected information to fulfill the support cases you have initiated.
  • We limit our use of your User Personal Information to the purposes listed in this Privacy Policy. If we need to use your User Personal Information for other purposes, we will ask your permission first.

We may use the information we collect in some other various ways, including to:

  • Provide, operate, and maintain our website and Service
  • Improve, personalize, and expand our website and Service
  • Develop new products, services, features, and functionality
  • Find and prevent fraud

How we share information we collect

We may share information we collect with third-party companies or individuals in the following limited circumstances:

  • As required for the provision of the Services, including, without limitation, sharing information with payment service providers, delivery companies and other service providers (including for accounting, analysis and statistics), and with App Platforms.
  • To assist us in analyzing how our Service is used
  • If the information is requested by governmental bodies or officials, who, according to the current legislation, are authorized to request and collect such information. The company is obligated to provide the information by the power of the law.
  • If access, use, preserve or disclose information we collect is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable agreements and/or their terms, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of the Company, its users or the public as required or permitted by law.

These third parties may have limited access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Personal Information Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Data retention and deletion

We retain your data for as long as necessary to provide the Services or comply with legal obligations. Racing data and videos exceeding storage limits will be retained for at least one (1) month.

If you would like to cancel your account or delete your Personal Information you may do so in your user profile. We retain and use your information as necessary to comply with our legal obligations and enforce our agreements, but barring legal requirements we will delete your full profile or anonymize any data related to you (within reason) within 90 days.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Data integrity, accessing and updating personal information

RaceBox Motorsport Llc. processes Personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service agreements. We review our data collection, storage and processing practices to ensure that we only collect, store and process the Personal information as stated in this Policy. We take reasonable steps to ensure that the Personal information we process is accurate, complete, and current, but we depend on our users to update or correct their PII whenever necessary. Nothing in this policy is interpreted as an obligation to store information, and we may, at our own discretion, delete or avoid from recording and storing any and all information.

Upon receipt of your written request and enough information to permit us to identify your Personal information, we will disclose to you the Personal information we hold about you. Upon your request, we will also correct, amend or delete any Personal information that is inaccurate and notify any third party who received this Personal information from us of the necessary changes.

Requests to delete Personal information are subject to any applicable legal and ethical reporting or document retention obligations imposed on the Company.

We ask individual users to identify themselves and the Personal information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required.

Consent To Processing

By providing any Personal information to us pursuant to this policy, all users, including, without limitation, fully understand and unambiguously consent to this policy and to the collection and processing of such Personal information abroad. The servers on which the Services are hosted and/or through which the Services are processed may be outside the country from which you access the same and may be outside your country of residence. Some of the uses and disclosures mentioned in this policy may involve the transfer of your Personal information to various countries around the world that may have different levels of privacy protection than your country. By submitting your Personal information through the Services, you consent, acknowledge, and agree that we may collect, use, transfer, and disclose your Personal information as described in this policy. If you do not consent to the terms of this policy, please do not use the Services

Contact Us

If you have any questions or suggestions about our Privacy Policy or concerns about your Personal Information, do not hesitate to contact us.