Frequently Answered Questions

Topic: RaceBox

Can I use RaceBox on a boat/bike/go-kart/drone/something else?

You can certainly try! But please be advised this product is designed for use in a car on a track/drag strip. It does not have ingress protection, so at least keep it away from water. You will also have to figure out your own way to mount it - any GoPro compatible mounting kit should work.

Can I use the RaceBox without Cloud?

RaceBox can be used completely as a standalone unit. The things you would miss by not linking it to the application include: sessions backup, detailed laps/runs analysis, and access to the RaceBox tracks database. If you can live without these features - the answer is yes. You can record drag sessions and measure your performance and you can still create tracks and measure your laps from the device itself.

Does RaceBox support use in open-circuit mode? Such as bridge-to-gantry on Nurburgring and hill-climb courses?

Yes, we do, but with some caveats. Note that only one lap per session is allowed. As for hill-climb keep in mind, the device starts timing after the start line is crossed - if you take off right at it at a very low speed the unit may fail to start the session and mark the start line crossing correctly. In the future, we may introduce a separate hill-climb mode to address that.

Does the RaceBox support OBD/OBD2 connection?

Not yet. We have plans to add such feature, but it may be in future versions of the hardware.

Can I charge my RaceBox a standard USB-C cable?

You can use any USB-C cable for charging your RaceBox device. You just need to remove the magnet connector from the backside of your device.

Is RaceBox compatible with other software or applications?

No. RaceBox works only with the official RaceBox application.

Topic: RaceBox Mini

Can I use RaceBox Mini on a boat/jet-ski, motorcycle, or different types of vehicles other than cars?

Yes. The RaceBox Mini has specialized features designed specifically for usage on vehicles outside of the car's world. The device is splash-resistant and measures drag distances from a flying start for example (for boats and jet-ski), measures precise lean angles (for motorcycles), and many more. Also, it comes with several mounting options to ease securing to various vehicles

Can RaceBox Mini be used as a GPS tracker/logger?

No. The Mini's purpose is totally different - it’s meant to measure the performance stats of a vehicle. Functionality like this one is just not supported. Also, it is not a standalone device and to function properly it needs a constant Bluetooth connection to a mobile device.

Does RaceBox Mini support use in open-circuit mode? Such as bridge-to-gantry on Nurburgring and hill-climb courses?

Yes.

Is the RaceBox Mini compatible with other software or applications? Like Harry’s Laptimer and Racechrono?

RaceBox Mini is open to 3rd party integrations and various application vendors do provide compatibility. The list includes popular apps like RaceChrono, Harry's Lap Timer, MX Buddy, and so on.

Does the RaceBox Mini support OBD connectivity?

No. At the moment we do not support such functionality.

Does the RaceBox Mini require a constant connection to a mobile phone?

Yes. The RaceBox Mini is not a standalone device and requires a constant connection to a mobile phone to function properly.

Do I need to mount the RaceBox Mini horizontally? Or can it be mounted vertically?

It is recommended to mount the unit horizontally or at least close to. This way it has an optimal view of the sky. Accelerometers and gyroscopes also provide more accurate data.

Is the RaceBox Mini IP rated? What temperatures does the device work in?

The device is IP54 rated. The accessories include an additional USB cover which does not improve the water ingress protection but prevents rust buildup in the connector. As for the working temperature - the unit is tested and working in the -20 to 70°C (-4 to 158°F) range.

Does the RaceBox Mini offer better accuracy than the original RaceBox?

It is a common misunderstanding that a GPS receiver with a higher update rate (more hertz) gives you better results and performance. The truth is that the most important thing for a GPS is to be accurate, which we guarantee that both of our devices have over 99.5% measurement accuracy to a hundred of a second, compared to official lap/drag timing equipment. However, the Mini’s higher rate does provide more data, which is crucial in the lap/drag analysis.

Topic: General

Where are you shipping the product from?

RaceBox products are be shipped from within the EU.

Is my data secure? Do you share it with anybody?

It is against our policy to share detailed driving data with anybody. In fact, even most of our team has only limited access to information like the number of recorded sessions, tracks being used, device accuracy and performance, and similar. We would never share your top speed or where exactly you achieved it. Detailed driving data can only be accessed when you allow us to with explicit permission and is usually related to support cases.

Is it be possible to use the app with Android Auto/Apple CarPlay?

Unfortunately, currently, Apple and Android don't allow such apps to be used in CarPlay/Auto. As soon as such thing is possible we are going to add it to our feature list.

Can I use RaceBox on my favorite race track?

Even though we have thousands of tracks in our cloud database it is still possible we have missed yours. You can either drop us an email so we can quickly add it or you can create it on your own via the application or if using RaceBox - with the device itself. But first, check our tracks database to make sure we really don't have it.

Can the data be merged with GoPro to overlay your track performance data with the video?

Yes, the data can be overlaid to a video from a GoPro or any other camera for that matter. You can do this by downloading your wanted sessions data from our cloud (through the website) in either CSV or VBO format and using third-party software like RaceRender to overlay it on whatever video you like.

Do you support measuring rolling acceleration tests (such as 100-200 kph or 60-130mph), etc?

Yes, we do.

Do you support measuring braking distance?

Yes, we do

How do you measure the timing accuracy? Is it guaranteed?

Location and timing accuracy depends on many external factors, such as mounting and surrounding obstacles. We have tested on many vehicles (both ordinary and professional) and in various locations (ranging from open fields to forests, valleys and, mountains) and we are only advertising the results we get. Worst case scenario: in a mountain valley, surrounded by trees, in a car with front window heaters. Even in these conditions RaceBox still retains accuracy below 1 meter. On a sunny day on the track, you easily get <0.2meters (8 inches).

During our extensive testing, we compared RaceBox to official timing gear many times and from all the results we got, the accuracy was within a hundred of a second in more than 99% of the cases.

Where can I download the application from?

It is available for iOS in the Apple App Store and for Android on Google Play:
Get RaceBox app on Google Play

Do you support data export?

Yes, we do. Login from this website and you will have access to all your sessions that have been uploaded to the cloud. There is the option to export to CSV and VBO formats.

Have something else to ask us?

Please, don't hesitate to contact us - we are happy to answer any questions you might have! Use the form below or drop us an email at support@racebox.pro.

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